Important Notice: By using the 8up platform, you are considered to have agreed to these Terms & Conditions. Please read each section carefully. If you have any questions, contact our support team.
1 Introduction & Eligibility
8up (referred to herein as the "Platform" or "we") is an international online gaming platform providing gaming entertainment to users in Bangladesh and beyond. By visiting our website at https://8up.fun or using any of our services, you are deemed to have fully read, understood, and accepted these Terms & Conditions.
These Terms & Conditions constitute a legally binding agreement between you and 8up. If you do not agree to these terms, please refrain from using the platform.
Please Note: These Terms & Conditions may be updated at any time. When changes occur, we will post a notice on the website and update the "Last Updated" date. We recommend checking this page regularly.
2 Eligibility & Registration Requirements
The following eligibility requirements must be met to open an account and use 8up's services:
- Age Restriction: You must be at least 18 years of age. Account registration or use by minors is strictly prohibited.
- Single Account: Each individual may operate only one account. Creating multiple accounts will result in all accounts being closed.
- Accurate Information: You must provide your correct name, mobile number, and other details at registration. Providing false information may result in account termination.
- Geographical Restrictions: Online gaming may be legally restricted in certain countries. Users are responsible for ensuring they comply with their local laws.
- Mental Capacity: You must be in a fully sound and capable mental state when participating in any gaming activity.
Signing up with 8up is simple — you can get started with just a mobile number and password. However, identity verification (KYC) may be required if certain transaction thresholds are exceeded.
3 Account Management & Security
The security of your 8up account is your own responsibility. Do not share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
- Password Protection: Use a strong password and change it regularly.
- Logout: Always log out after using a public device.
- Account Transfer: Transferring or selling your account to another person is strictly prohibited.
- Inactive Account: A maintenance fee may apply to accounts that have been inactive for more than 12 months.
Tip: If you notice any suspicious activity, change your password immediately and notify our support team. We will take swift action.
4 Deposit, Withdrawal & Payment Policy
8up processes financial transactions through Bangladesh's most popular mobile banking services — Mobile Banking, Nagad, and Rocket. All transactions are secure and encrypted.
- Minimum Deposit: The minimum deposit amount varies by payment method and can be viewed in your account dashboard.
- Withdrawal Processing: Withdrawals are typically processed within 15 minutes to 1 hour. In exceptional cases, it may take up to 24 hours.
- Verification: Identity verification may be required for large withdrawal amounts.
- Withdrawal via Same Method: For security purposes, withdrawals are recommended to be processed through the same method used for the deposit.
- Transaction Limits: Daily and monthly transaction limits apply. Contact support for details on applicable limits.
- Currency: All transactions are conducted in Bangladeshi Taka (BDT).
Warning: Only use payment accounts registered in your own name. Depositing or withdrawing through someone else's account is strictly prohibited and may result in the transaction being cancelled.
5 Bonus & Promotion Guidelines
8up offers a variety of bonuses and promotional offers for both new and regular players. Each bonus comes with specific terms and conditions that must be read before acceptance.
- Wagering Requirement: A minimum number of wagers must be placed before bonus funds can be withdrawn (typically 20x to 40x).
- Bonus Validity: Each bonus has a specific validity period. Any unused bonus will be forfeited once it expires.
- Game Restrictions: Some bonuses are only valid on specific games. The eligible game list is stated in each bonus's terms.
- Multiple Bonuses: Multiple bonuses cannot be active simultaneously unless the promotion explicitly permits it.
- Bonus Abuse: If bonus system abuse is suspected, 8up reserves the right to cancel any bonus and investigate the account.
Welcome Bonus: New members receive a welcome bonus on their first deposit. See the Promotions page for bonus details and terms.
6 Gaming Rules & Fairness
All games on 8up use internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and in no way predetermined.
- RNG Certification: All games are regularly audited and certified by independent third parties.
- RTP (Return to Player): RTP information for each game is provided in the game rules.
- Technical Error: If a game session is interrupted due to a software or network error, any incomplete rounds will be considered void.
- Betting Limits: Each game has a set minimum and maximum bet limit.
- Game Outcomes: The results stored on the server are final. In the event of any dispute, server logs will serve as the authoritative record.
7 Responsible Gaming Policy
8up believes gaming is a form of entertainment and should never become a source of harm. That is why responsible gaming sits at the core of everything we do on this platform.
- Financial Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
- Time Limit: Use the session timer to manage your gaming time.
- Self-Exclusion: You can temporarily or permanently close your account yourself at any time.
- Reality Check: Review your gaming history and spending regularly.
If you feel that gaming is having a negative impact on your life, please reach out to our support team right away. For more information, visit our Responsible Gaming Visit the page.
8 Privacy & Data Protection
Protecting your personal information is 8up's top priority. For full details on how we collect, use, and store your data, please refer to our Privacy Policy Available on the page.
- SSL Encryption: All transactions and personal data are encrypted using SSL technology.
- Third-Party Sharing: Your information is never shared with third parties except where required by law.
- Cookie Policy: We use cookies to improve your experience. Cookie preferences can be managed through your browser settings.
9 Prohibited Activities
The following activities are strictly prohibited on 8up:
- Money Laundering: Using the 8up platform for any form of money laundering is strictly prohibited.
- Fraud: Abusing bonuses or promotional offers, creating fake accounts, or engaging in any form of fraudulent activity is strictly prohibited.
- Hacking: Attempting unauthorized access to the platform's software, servers, or network.
- Bot Usage: Playing games using automated software, bots, or scripts.
- Collusion: Coordinated play between multiple users to gain an unfair advantage over one another.
- Minors: Assisting anyone under the age of 18 in creating or using an account.
- False Information: Providing false or altered information during registration or verification.
Consequence: Any involvement in the prohibited activities listed above will result in permanent account closure, possible forfeiture of balance, and legal action where necessary.
10 Account Suspension & Closure
8up reserves the right to temporarily suspend or permanently close any account under the following circumstances:
- In Case of Terms Violation
- Suspected fraud or fraudulent activity
- Failure to cooperate with the verification process
- At the request of legal authorities in connection with suspected money laundering
- If evidence of operating multiple accounts is found
You may also request to close your account at any time. Please withdraw any available balance before doing so. To reopen a closed account, you will need to contact our support team.
11 Dispute Resolution Process
If you have a dispute or complaint, please contact our customer support team first. We are committed to resolving all complaints fairly and transparently.
- Step One: Contact our support team via live chat or email and provide details about your issue.
- Resolution Time: General complaints are resolved within 24–48 hours. Complex cases may take up to 7 business days.
- Preserve Evidence: Attaching screenshots or transaction details when submitting a complaint helps speed up the process.
- Final Decision: Decisions made on the basis of server logs and transaction history are considered final.
12 Changes & Updates to the Terms
8up reserves the right to modify, amend, or update these Terms & Conditions at any time. When changes are made, a notice will be posted on the website and the "Last Updated" date on this page will be revised accordingly.
Continued use of the platform after any changes constitutes your acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.
For significant changes, we will make reasonable efforts to notify you via SMS or app notification to your registered mobile number. However, users are responsible for staying informed about any updates to the Terms & Conditions.
Frequently Inquiry
Most frequently asked questions about the Terms & Conditions
When the terms are updated, a notice will be posted on the website and the "Last Updated" date at the top of this page will be revised. For significant changes, an SMS may be sent to your registered mobile number. We recommend checking this page regularly.
A wagering requirement means you must place bets totalling the bonus amount multiplied by a specified number. Example: a bonus of BDT 100 with a 20x wagering requirement means you must wager BDT 2,000 in total. This can be spread across multiple games.
Account verification (KYC) is primarily a security measure. It helps prevent money laundering and fraud, and ensures that the rightful account holder is the one conducting transactions. It is typically required for large withdrawal amounts.
Yes, 8up offers self-exclusion and temporary break options. You can suspend your account for a set period, starting from as little as 24 hours. This feature is part of our responsible gaming policy.
If you experience a technical issue, take a screenshot and note the transaction ID first, then report the details to our support team. All cases are verified against server logs and resolved promptly.
No. 8up does not share your personal information with any third party unless required by law or requested by a government authority. For more information, please visit our
Privacy Policy Visit the page.